At CTG77, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly — what happens to your data when you use CTG77.
Six things CTG77 does every day to protect the privacy of Bangladesh players. These are not just promises — they are built into how the platform operates.
Every piece of data you send to CTG77 — from your registration details to your payment information — is encrypted in transit using industry-standard TLS encryption. Your data is never transmitted in plain text, and it is stored in encrypted form on CTG77's secure servers.
CTG77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We use it only to operate the CTG77 platform and to comply with our legal obligations — nothing more.
CTG77 gives you meaningful control over your personal data. You can access the information we hold about you, request corrections, ask us to delete your data, and opt out of marketing communications — all through your account settings or by contacting our support team.
CTG77 collects only the data that is genuinely necessary to operate the platform, process payments, and comply with legal requirements. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe and functional gaming experience.
CTG77 does not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment transactions are processed through secure, encrypted channels. CTG77 retains only the minimum transaction reference data required for accounting and dispute resolution purposes.
If you have opted in to receive promotional communications from CTG77, you can opt out at any time. Every marketing message from CTG77 includes an unsubscribe option. You can also manage your communication preferences directly from your CTG77 account settings page.
This policy applies to all users of the CTG77 platform, including visitors who have not registered an account. By using CTG77, you agree to the data practices described below.
CTG77 collects personal data in two broad categories: data you provide directly, and data we collect automatically when you use the platform.
Data you provide directly:
Data we collect automatically:
CTG77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where this is strictly required by law or to fulfil a specific responsible gaming obligation.
CTG77 collects your personal data through the following channels:
| Collection Method | Examples |
|---|---|
| Registration form | Name, email, date of birth, phone number, address |
| Account activity | Bets placed, games played, login history, session data |
| Payment processing | Transaction amounts, payment method references, timestamps |
| Identity verification | ID document scans, selfie verification (when required) |
| Support interactions | Chat logs, email correspondence, support ticket content |
| Cookies and tracking | Browser data, device fingerprint, session cookies |
| Third-party providers | Payment verification data from bKash, Nagad, Rocket |
CTG77 does not purchase personal data from data brokers or any other third-party data sources. All data we hold about you comes from your direct interactions with the CTG77 platform or from the service providers we use to operate it.
CTG77 uses your personal data only for legitimate purposes that are necessary to operate the platform and serve Bangladesh players properly. The specific purposes for which we use your data are:
CTG77 processes your personal data on the following legal bases: performance of a contract (operating your account), compliance with legal obligations, legitimate interests (fraud prevention and platform security), and your consent (marketing communications). You may withdraw consent for marketing at any time.
CTG77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies CTG77 uses:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain your session, enable core platform functions | No — required for the platform to work |
| Preference cookies | Remember your language, display settings, and other preferences | Yes — via browser settings |
| Analytics cookies | Understand how players navigate CTG77 and identify areas for improvement | Yes — via cookie settings |
| Security cookies | Detect suspicious activity, prevent fraud, and protect your account | No — required for platform security |
You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies may affect your ability to use CTG77 properly. CTG77 does not use third-party advertising cookies or share cookie data with advertising networks.
Most browsers allow you to view, manage, and delete cookies through their settings menu. Clearing cookies will log you out of CTG77 and reset your saved preferences. You will need to log in again after clearing cookies.
CTG77 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
While CTG77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong password and never share your login credentials with anyone.
CTG77 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| Transaction records | 7 years (legal and accounting requirement) |
| Identity verification documents | 5 years after account closure |
| Game history and activity logs | 3 years after the relevant activity |
| Support correspondence | 3 years after the support interaction |
| Marketing preferences | Until you opt out or close your account |
When data is no longer required, CTG77 deletes or anonymises it securely. Anonymised data — which cannot be linked back to any individual — may be retained for longer periods for statistical and analytical purposes.
As a CTG77 player, you have the following rights in relation to your personal data. CTG77 is committed to honouring these rights promptly and without unnecessary barriers:
To exercise any of your privacy rights, contact CTG77 support at [email protected]. CTG77 will respond to all valid requests within 30 days. We may need to verify your identity before processing your request.
CTG77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.
If CTG77 discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. Any funds deposited by a minor will be returned to the payment source where possible.
If you are a parent or guardian and believe that your child has registered a CTG77 account, please contact our support team immediately at [email protected] so we can take prompt action.
CTG77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and/or by displaying a prominent notice on the CTG77 platform before the changes take effect.
The "Last Updated" date at the top of this page will always show when the most recent revision was made. We encourage you to review this Privacy Policy periodically so you stay informed about how CTG77 protects your data.
Your continued use of CTG77 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using CTG77 and close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way CTG77 handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as quickly as possible.
For general account support, game queries, or payment issues, please also contact us at the same email address. Our support team is available 24 hours a day, 7 days a week.
This Privacy Policy should be read alongside CTG77's Terms and Conditions and Responsible Gaming policy, both of which form part of your agreement with CTG77.
Now you know exactly how CTG77 handles your data. Join Bangladesh players who trust CTG77 for fair games, fast bKash and Nagad payments, and a platform that genuinely respects your privacy.